Privacy policy
Last updated
Who operates this site
Claritas Technology, Ngeme Stadium Entrance, Limbe, Southwest Region, Cameroon, operates this documentation and blog website. Contact for privacy questions or requests. This notice covers this website, not the separate data processing of a mobile app, customer workspace or third-party website.
Browsing, search and filters
The current website has no visitor account, comment system, newsletter form, advertising SDK or analytics integration. Knowledge Base search, blog filtering and image enlargement run in your browser. The current search code does not send the words you type to a search service or store them in a tracking cookie. Browser features and extensions are governed by their own settings.
Hosting and security logs
Our web server and hosting provider process technical request information such as IP address, requested page, time, browser information and technical errors to deliver and secure the website. The deployed hosting configuration determines which logs exist and their retention. We use only information needed for delivery, proportionate security, support and applicable obligations; we do not claim a fixed log-retention period that has not been configured.
When you contact us
The Contact support form asks for your product or service, reply email, subject, message and permission to use these details for a response. Name and app version or device are optional. It does not accept attachments. We use these details to respond and investigate your request, not to subscribe you to marketing. The form sends your request to our same-site support endpoint for delivery to [email protected] through our authenticated hosting mail service. The form reports an error when delivery is unavailable and does not claim a request was accepted. Avoid passwords, tokens, identity documents and complete payment details. Correspondence is retained only as needed for the issue, related security or legal requirements and applicable backup cycles.
Support form security
The support endpoint validates submissions and uses private rate-limit and duplicate-request records to reduce abuse and repeated sends. These contain a salted hash of the source IP address, request/content hashes and acceptance receipts, rather than the full message body. Duplicate receipts expire after about 24 hours; hosting administrators must configure cleanup of private state and log retention. Messages remain in browser memory until the page is closed or refreshed, unless the request is accepted and the form is closed. No form contents are saved to browser local storage. WhatsApp support is not available through this website.
Images and external websites
Images and other page assets are served from this site rather than embedded social-media players. Editorial images support the topic and do not identify a particular client engagement unless explicitly stated. They are not customer testimonials or evidence of a service outcome. Following an external photographer, product, provider or reference link takes you to a service with its own privacy practices. We do not sell personal information.
Choices and requests
You can browse without optional account permissions or tracking consent because the current site does not implement those features. Depending on applicable law, you may request access, correction, deletion or other rights relating to information we hold about you, or raise a complaint with a competent authority. Contact ; we may need proportionate verification before disclosing or changing records. A support request does not require sensitive identity documents in the first message.
Changes
If this site later adds analytics, advertising or other processing, the notice and any required choices must be updated before that processing starts. Last updated 31 October 2026.