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Reserva knowledge base

Detailed account, calendar, business settings, security, Staff and customer instructions for the inspected Reserva implementation.

Set business hours, closing dates and location exceptions

Set location-wide windows and verify the actual public offered times.

For: Business Owner · authorized Manager. Open: Schedule & Availability → Business hours and exceptions.

Business hours

Choose the location, weekday, start and end, then add/save the interval. Multiple non-overlapping intervals allow a split day. Edit/copy-day controls preserve their validation; verify the resulting list after reload. Closing days block dated operation; one-off openings add dated exceptions subject to Staff availability and conflicts. These controls require manage-all permission; Staff own-schedule permission cannot change the whole business.

Edit existing closing dates

Business users with whole-business management permission can expand Edit closing dates beneath an existing closure, change First closed date, Last closed date and Reason, then save. Dates use the closure location timezone. Reversed dates, overlapping closures and stale records are rejected; reload before retrying. Editing does not cancel existing appointments. There is currently no remove/retire closure control.

Copy between locations — authorized Business managers

Choose source and destination, select offered weekday hours/closing days/one-off openings, inspect preview and submit. Destination times use the destination's local wall-clock interpretation. Exact duplicates are skipped; conflicts, stale source records and DST-invalid/ambiguous times reject the transaction. This is not a destructive replace action. Reload both locations and verify public slots before relying on the new schedule.

Control-by-control

Select Location and Weekday, Start and End, then Add opening. Use Save opening interval when editing an existing interval. Multiple non-overlapping intervals support split days. Copy one weekday has Copy from and target/Replace controls; its visible source warning says it replaces the target day with active intervals from the source. This is different from add-only Staff recurring copying.

Add closing days asks First closed date, Last closed date and Reason, then Add closure. One-off opening asks dated Local start and Local end, then Add exception. These do not automatically cancel existing appointments. Check the resulting list and public starts after reload, including duration/buffers fitting before closing.

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